Gorgeous sturdy mug perfect for sipping cocoa by the fire.
If you are unhappy with your item(s), please notify me within 7 days of reception.
Please do not send item(s) back without messaging me first. We can discuss a refund.
Please note that shipping costs are non-refundable and are the buyer's responsibilities. Return shipping costs are also the buyer's responsibilities.
The item will be refunded in full once it arrives at my studio in good condition. If your item arrives in pieces (broke during shipping), contact me within 3 days of reception. For a refund, I need pictures of the item as it arrived IN THE ORIGINAL SHIPPING BOX.
Payment and Cancellations
Orders can only be canceled before they are shipped.
Canadian customers outside Alberta are responsible for paying their own provincial taxes.
US customers are responsible for any extra customs fees and taxes.
My goal is full customer satisfaction - please contact me!
Special Care Instructions
All my stoneware pottery (unless otherwise stated) is food safe, dishwasher friendly, oven and microwave safe. Ive even frozen left over meals in my pottery bowls, although I do recommend thawing it a bit before reheating. Or at least don’t put a frozen dish in a hot oven (start with the oven cold) or under hot water. Sudden dramatic thermal changes can cause breakage. Freezing liquid in a mug may cause breakage as well. Just remember all pottery is breakable if it gets smashed around so have a care with your pots. :)
We ship via Purolator. If you'd like us to ship via Canada Post, please add $10 to the shipping cost.
If you have a preferred courier, please let us know and we'll get a price quote for shipping for you!
Anywhere in Alberta Flat Rate (for up to 6 regular sized pieces): $15.00
Anywhere in Canada Flat Rate (for up to 6 regular sized pieces): $25.00
Anywhere in the US Flat Rate (for up to 6 regular sized pieces): $35.00
For overseas shipping, for more than 6 pieces, or for large pieces, we'll send you a price quote!